Modes of counselling

Face-to-face at Hornsby consulting room

Suspended until COVID-19 restrictions have been lifted.

Home visit

Suspended until COVID-19 restrictions have been lifted.

Telephone

I will call you at the appointed time. Sessions are 60 minutes and payment is requested after each session. There are several payment options (see Fees).

Video conference

I offer video counselling (with one or multiple participants) through Zoom. (You will need to have downloaded the free Zoom mobileĀ appĀ or desktop application for Windows or Mac). Sessions are conducted in my Zoom Meeting Room, which is accessible from the button on the Contact page. The button will take you to the waiting room. I will admit you to the meeting room as soon as I see that you have arrived. Video counselling can also be provided by Skype or FaceTime, if requested. Sessions are 60 minutes and payment is requested after each session. There are several payment options (see Fees ).

Chat (online chat, instant messaging)

Counselling can be provided through any free secure instant messaging platform, such as Signal Private Messenger or Telegram Messenger. Before your first session, I will contact you to identify the platform you would prefer to use. I will message you at the time of our appointment. Sessions are 60 minutes and payment is requested after each session. There are several payment options (see Fees )

Email

To ensure confidentiality, counselling by email is best performed by the use of a secure email service, which requires that we both use the same service. Unless you prefer otherwise, I use ProtonMail, which is a free, end-to-end encrypted email service.

I will acknowledge your email as soon as I am able to do so, and then provide a counselling email response within 48 hours. My fee is $90 per 500 words, which allows for multiple email exchanges up to this limit. Payment is requested with my first email (counselling) response, and at completion of any a further email response if any continuing email exchange requires a further 500-word commitment. At the end of each email, I will provide a running balance of words used and words remaining under the current 500-word commitment. There are several payment options (see Fees )

Counselling by email offers the advantages of a permanent record of all that is said between us and time to digest responses before perhaps introducing further material to be processed. Response time and accessibility of email counselling are approximately the same as more direct forms of counselling. The limitation is that communications are not immediate.

This button can be used to find a suitable appointment time and to book a counselling session or free enquiry via telephone, video or chat. Sessions are $90/hour. Payment is arranged at the end of each session. A number of payment options are available. Counselling by email is also available. For more information about the different ways counselling can be conducted by distance, see Modes of Counselling.

Face-to-face services will resume when COVID-19 restrictions have been lifted.